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Welcome to
my website. If you continue to browse and use this website, you
are agreeing to comply with and be bound by the following terms
and conditions of use, which together with the privacy policy
govern www.jaspertrees.co.uk’s relationship with you in relation
to this website. If you disagree with any part of these terms and
conditions, please do not use the website.
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The term 'www.jaspertrees.co.uk' or ‘us’ or ‘we’
refers to the owner of the website. The term
‘you’ refers to the user or viewer of our website. The use of this
website is subject to the following terms of use: The content of
the pages of this website is for your general information and use
only. It is subject to change without notice. This website, like
most others uses
cookies to monitor browsing preferences. By using the website you
consent to the use of these cookies. Your use of any information or materials on this website is
entirely at your own risk, for which we shall not be liable.
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It shall be your own responsibility to ensure
that any products, services or information available through this
website meet your specific requirements. This website contains
material which is owned by or licensed to us. This material
includes, but is not limited to, photographic images, the design,
layout, look, appearance and graphics. Reproduction is prohibited
other than in accordance with the copyright notice to be found
here Copyright Notice which forms part
of these terms and conditions. A very small percentage of
varieties listed on the website are licensed.
If we grow these varieties ourselves, we pay a royalty which is included in the listed retail price. We are happy to
endorse this scheme which encourages the development of new
varieties and are happy to pay the usual royalty on sales of any
relevant variety provided it has been registered and is published
on the relevant website lists as a protected variety. Where a
quantity discount is offered this is applied to the initial order
only. I am unable to apply a larger discount if a subsequent
addition to the original order means the new total number of trees
would have originally qualified for a larger discount. |
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All trademarks reproduced in this website,
which are not the property of, or licensed to the operator, are
acknowledged on the website. Unauthorised use of this website may
give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other
websites. These links are provided for your convenience to provide
further information. They do not signify that we endorse the
website(s). We have no responsibility for the content of the
linked website(s). Your use of this website and any dispute
arising out of such use of the website is subject to the laws of
England, Northern Ireland, Scotland and Wales. |
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2) Delivery & Returns
The Office of Fair Trading sets out regulations that apply to
distance selling which allow the customer to return the goods if for
any reason you are not happy with them. When you receive them you have
the right to return them within 10 working days for a refund. The
refund will however, only be for the cost of the goods, not
the outgoing delivery. You are also required to pay the cost for the
return of the goods. The goods must be returned in good condition.
If there is any major damage in transit this must be reported to the
carrier at the time of delivery, and signed for as damaged, otherwise
is it not possible to claim this damage from the carrier insurance. I
work very hard to ensure that neither of these issues arise and if, on
the very rare occasion they do, I work hard to ensure there is a fast
successful resolution. If a variety error occurs with your order I
undertake to either replace the tree or refund the original price
paid. That is the full extent of my liability. I reserve the right to
examine the tree to verify. Please be assured that I have rigorous
procedures in place to minimise the possibility of this and it is an
extremely rare occurrence. When your delivery is ready I must ask you
to accept it unless there is a pre agreed delivery date (meaning a
'not before' date). I am unable to delay a delivery once the order is
lifted and packed.
When you make payment for your order, the tree(s) become your
property. I will despatch them to you as soon as it is possible to do
so. If for any reason I am unable to do this (examples might be
subsequent crop failure, mechanical damage, excessive growth making
carrier delivery impossible) then my liability to the customer is for
the order value only. I will refund the money you have paid in full
but that is the full extent of my liability and placing an order with
me means you accept this condition. |
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This privacy policy sets out how
www.jaspertrees.co.uk uses and protects any information that you
give www.jaspertrees.co.uk when you use this website.
www.jaspertrees.co.uk is committed to ensuring that your privacy is
protected. Should we ask you to provide certain information by which
you can be identified when using this website, then you can be
assured that it will only be used in accordance with this privacy
statement. www.jaspertrees.co.uk
may change this policy from time to time by updating this page. You
should check this page from time to time to ensure that you are
happy with any changes. We may collect the following information:
name and job title contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers. We require this information to
understand your needs and provide you with a better service, and in
particular for the following reasons: In the first instance to
process your order. Internal record keeping. We
may use the information to improve our products and services. We may
periodically send promotional emails about new products, special
offers or other information which we think you may find interesting
using the email address which you have provided. If this isn't
welcome, please let us know and we will remove your details. Security
- We are committed to ensuring that your
information is secure. In order to prevent unauthorised access or
disclosure, we have put in place suitable physical, electronic and
managerial procedures to safeguard and secure the information we
collect online. How we use cookies - A cookie is a small file which
asks permission to be placed on your computer's hard drive. It is
designed to make subsequent browsing of a website easier and faster.
Once you agree, the file is added and the cookie helps analyse web
traffic or lets you know when you visit a particular site. Cookies
allow web applications to respond to you as an individual. We use traffic log cookies to identify which pages are
being used. This helps us analyse data about web page traffic and
improve our website in order to tailor it to customer needs. We only
use this information for statistical analysis purposes and then the
data is removed from the system. Overall, cookies help us provide
you with a better website, by enabling us to monitor which pages you
find useful and which you do not. A cookie in no way gives us access
to your computer or any information about you, other than the
data you choose to share with us. You can choose to accept or
decline cookies. All websites act in this way. Most web browsers
automatically accept cookies, but you can usually modify your
browser setting to decline cookies if you prefer. You may also
delete them from your temporary internet files at any time. We do not sell your
information to any other organisation.
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